Helplines and Services

Reporting concerns of child abuse and harm:

If you believe a child is being, or has been, harmed or exploited you must report your concerns. This  is a legal responsibility under the Care and Protection of Children Act and is called mandatory reporting.


You can report suspected child abuse to the Child Protection Hotline 1800 700 250. Other useful contacts include:

Emergency Services: Police, Fire and Ambulance
For emergencies please call 000
For non-emergencies please call 131 444


Child Protection Hotline

You can report suspected child abuse to the Child Protection Hotline on

1800 700 250


Office of the Children's Commissioner

An independent office that is responsible for ensuring the wellbeing of vulnerable children

1800 259 256


Grandparent, Foster and Kinship Carer Adviser Line

Advisers who help grandparents and non-parent carers providing ongoing care for children

1800 245 965


Territory FACES

The Territory FACES team connect Territorians with services or resources that support parents and families in your area - (8:00am to 8:00pm, Monday to Friday)

1800 999 900


NTCOSS Service Directory

A directory to access up to date listing of community sector social services available in the Northern Territory


CREATE Foundation

The peak body for young people in care

Darwin: (08) 8945 9993

Alice Springs: (08) 8921 4208


Kids Helpline

Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25

1800 55 1800


Beyond Blue

provides a free online and telephone helpline for people with depression, anxiety or other mental health issues

1300 224 636


Headspace

Supports mental health and wellbeing of young people aged 12 – 25 providing evidence-based mental health treatments via our online and telephone services

1800 650 890


Parent Line

Free counselling and support for parents and carers in Queensland and in Northern Territory

1300 301 300


MensLine Australia  
Offers free professional 24/7 telephone counselling support for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationship, stress and wellbeing.

1300 78 99 78


Lifeline

Provides all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services

13 11 14


Suicide Call Back Service

Free nationwide service providing 24/7 phone and online counselling to people affected by suicide.

1300 659 467


ReachOut

Confidential online peer support for young people and online resources for wellbeing

au.reachout.com


13YARN Crisis Support

13Yarn provide crisis support 24/7 without judgement and they provide a confidential, culturally safe space to yarn about needs, worries or concerns.

13 92 76


The Butterfly Foundation

National helpline for eating disorders and body image issues. 8am – midnight (AEST/AEDT), 7 days a week.

1800 ED HOPE (1800 33 4673)


Darwin Head to Health

Mental health and wellbeing support

08 8914 6600

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