Helplines and Services

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Reporting concerns of child abuse and harm:

If you believe a child is being, or has been, harmed or exploited you must report your concerns. This is a legal responsibility under the Care and Protection of Children Act and is called mandatory reporting.

You can report suspected child abuse to the Child Protection Hotline 1800 700 250. Other useful contacts include:
  • Emergency Services: Police, Fire and Ambulance
    For emergencies please call 000
    For non-emergencies please call 131 444
     
  • Child Protection Hotline
    You can report suspected child abuse to the Child Protection Hotline on 1800 700 250

  • Office of the Children's Commissioner
    is an independent office that is responsible for ensuring the wellbeing of vulnerable children
    1800 259 256

  • Grandparent Advisor
    Advisers who help grandparents and non-parent carers
    1800 245 965

  • Territory FACES
    The Territory FACES team connect Territorians with services or resources that support parents and families in your area.
    Call 1800 999 900 8:00am to 8:00pm, Monday to Friday

  • NTCOSS service directory
    A directory to access up to date listing of community sector social services available in the Northern Territory

  • CREATE Foundation
    The peak body for young people in care
    Darwin: (08) 8945 9993
    Alice Springs: (08) 8921 4208

  • Lifeline
    Helpline for crisis support and suicide prevention
    131 114

  • Kids helpline
    Helpline for children
    1800 280 203

  • Youth helpline
    Helpline for young people
    1300 131 719

  • Parents line
    Provides telephone information and support 7 days a week
    1300 364 100
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